Priced on concurrent calls
Unlike most enterprise phone systems, 3CX doesn't charge per user per month. You pay once a year, at a low cost, based on how many calls run at the same time.
3CX Phone Systems
About 3CX
Every conversation on one platform
3CX is a powerful, software-based IP PBX that lets a business manage all of its communications — voice, video, messaging and more — through a single, unified platform. It's built on open standards, so it works with a wide variety of devices and SIP trunks, offering real flexibility and cost savings.
Your team can collaborate from anywhere using the mobile apps for iOS and Android, a desktop softphone, or the browser-based web client. Whether you host it on your own hardware, in the cloud, or deploy a hybrid system, 3CX adapts to your infrastructure and business goals.
Why businesses choose it
Licensed on calls, not on headcount
The commercial model is the part most businesses notice first — and the reason a growing team doesn't mean a growing bill.
No multi-year lock-in
An enterprise phone system that is easy to deploy and manage, without a long contract tying you to it — it's the PBX of choice for 350,000 businesses and counting.
Host it your way
Run 3CX on your own hardware, in the cloud, or as a hybrid deployment. Open standards mean it works with a wide range of SIP trunks and devices.
Features & benefits
Work from the office, home or a phone in your pocket
The same extension, contact list and call history follow your staff across the web client, the desktop app, the mobile apps and the desk phone on the counter.
Exceptional mobility
Stay connected from anywhere. Remote staff use the same extension as if they were in the office, with hot desking and flexible seating, and a browser-based softphone that needs no hardware at all.
AI-enhanced features
Call transcription, sentiment analysis and other AI-powered insights, surfaced where your team already works.
Scalable growth
Designed to grow with your business. Add users and features as you need them, without a costly overhaul each time.
Secure VoIP communications
Enterprise-grade security with data encryption, GDPR compliance and HIPAA-compliant configurations, protecting against robocalls, fraud and privacy risks.
Web-based management
Manage extensions, call flows, usage and updates from 3CX's web admin console — no advanced IT skills needed.
Advanced call handling
Auto attendants, queues, ring groups, voicemail-to-email and more, so a customer call never goes unanswered.
Reporting & analytics
A switchboard and wallboard for real-time queue monitoring and caller analysis, plus over 20 custom reports on how your call centre is performing.
Unified communications
Voice, video conferencing, messaging, SMS, WhatsApp and live chat in a single interface, keeping your team connected wherever they work.
CRM integration
Agents get instant access to customer information during a call through integrations with Salesforce, Dynamics, HubSpot, Microsoft 365 and many more.
CRM integration
Your agents already know who's calling
3CX matches caller IDs to CRM records, so agents are prepared before they pick up. Unknown numbers create a new contact, and every call is logged into a complete history for easy follow-up.
With one-click calling, agents connect with leads and clients straight from the record — no manual entry, no searching. The customer's details pop up automatically at the start of each call.
System integrations
Integration with all the major industry players
Don't see your CRM listed, or running a custom application? The integration can be built against the 3CX API — talk to us about what you need connected.
Reporting & analytics
See how your calls are actually going
A real-time switchboard and wallboard show queue activity as it happens, while more than 20 reports cover answered and missed calls, talk time, termination reasons and busiest extensions — the detail you need to staff the phones properly.
Handsets
A few of the IP phones supported by 3CX
3CX is open-standards SIP, so you are not locked to one handset range. These are the two series we most often supply.
Model availability, compatibility and final configuration are confirmed during enquiry.
Yealink T4 series
Fanvil V6 series
The complete list of preferred supported SIP phones and peripherals is published by 3CX at 3cx.com/sip-phones.
Thinking about moving to 3CX?
Tell us your team size, how many calls run at once and what you use today — we'll size the licence, recommend handsets, then install and support it.