Significant cost savings
Remove physical line rentals and reduce call costs, particularly for long-distance and international calling.
VoIP / SIP Trunks
Business voice
What a SIP trunk actually is
Connect a compatible phone system to business voice services, with channel capacity, number porting and configuration reviewed before anything is ordered.
A SIP trunk is the line into your phone system, delivered over your internet connection instead of the physical copper or ISDN lines it replaces. The phone system stays where it is; what changes is how calls reach it.
The main decisions are channel capacity and number porting. Channels are sized against concurrent calls at your busiest time, while porting keeps the numbers already used on your website, signage and customer contacts working after the change.
Key benefits
Why businesses move voice to SIP
SIP replaces fixed copper services with business voice delivered over the internet, giving the phone system more room to adapt as the organisation changes.
Instant scalability
Add or remove voice channels as demand changes, without waiting for new physical lines or a cabling visit.
Reliability and failover
Built-in failover can reroute incoming calls to mobiles or another office when the primary internet service is unavailable.
Flexibility and mobility
Staff can use their business number away from the desk through compatible softphones and mobile applications.
What's included
What this covers
- Carrier-grade SIP through leading Tier-1 telecommunications carriers, with local Australian data centres and multi-carrier redundancy
- Number hosting for local, national and 1300 / 1800 services, with no upfront porting costs and same-day provisioning when eligible
- PBX integration across Ericsson-LG iPECS, NEC, Avaya, Cisco, 3CX, Yeastar and other compatible on-premise or cloud systems
- Locked-down SIP registration, voice-network security and local technicians supporting single and multi-site deployments
- Cloud-optimised, month-to-month services that can move with an office without a 12 or 24-month lock-in contract
How it works
- 1Assess and size
We confirm PBX compatibility, size channels against peak concurrent calls and list every number that needs to port.
- 2Configure and port
The trunk is provisioned and configured against your system while the port order runs in parallel, so both land together.
- 3Test, cut over and support
We test inbound and outbound calling before switching, then stay available afterwards for tuning and faults.
Options
SIP trunks that suit how you call
Every option here is quoted on enquiry — what it costs depends on your site, your capacity and what you already run.
PAYG SIP
Enquire for pricing
Flexible PAYG voice for seasonal or lower-volume calling, multi-site retail and trunks kept in reserve for overflow.
- Per-second billing on outbound calls
- No bundled call allowance
- Suitable for seasonal, multi-site or overflow use
Unlimited SIP
Enquire for pricing
Flat-fee local and national calling for high-volume teams, call centres, corporate offices and busy retail sites.
- Unlimited local and national calls
- Optional unlimited mobile bundles
- Eligible call types confirmed before ordering
Talk to us about SIP trunks
Tell us your site, team size and current setup and we'll confirm what is available before quoting.