Sub-Contracting

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Sub-Contracting

On the ground. On the tools.

ONETEC is the behind-the-scenes technical arm for telecommunications providers and national brands — including work for Telstra, Optus and national retail chains — delivering the onsite work they cannot cover internally, under their name, to their standard.

Carriers and national chains have field work that scales unevenly: a store refit here, a rollout of two hundred sites there, a fault in a town nobody has a technician near. Keeping permanent staff for that peak is expensive, and leaving it uncovered costs trading hours.

We work as an experienced temporary workforce for exactly that gap — provisioning carrier services, installing networks, standing up POS and EFTPOS, and putting in the in-store media that makes a site look open for business.

Point-of-sale and EFTPOS equipment installed at a retail counter
What's included

What this covers

The capability depends on the site and equipment involved; these are the areas ONETEC can assess, install and support.

Carrier and network services

  • Telco provisioning — activating, configuring and supporting carrier services for business sites
  • Network installation — routers, switches, Wi-Fi, structured cabling and patching

Retail systems

  • POS setup — terminals, scanners, receipt printers and back-office connectivity
  • EFTPOS deployment — terminals, secure network paths and payment-system integration

Media and security

  • Media system installation — in-store music, digital signage and content distribution
  • CCTV & intercom deployment, integrated cleanly into the site network

Faults and replacements

  • Carrier fault resolution — onsite troubleshooting for internet, voice, SIP, NBN and mobile
  • Hardware replacement — modems, routers, POS units, EFTPOS terminals and media players
How it works

From requirement to completion

  1. 1
    Scope the rollout

    Site list, the work required at each one, the equipment involved and the window it has to happen in.

  2. 2
    Deploy the workforce

    Experienced technicians attend as your onsite installers, working to your process and reporting against your job numbers.

  3. 3
    Close out and report

    Each site is tested, documented and signed off, with faults escalated back through your channels rather than left open.

Talk to us about sub-contracting

Tell us what you need and we'll confirm what is practical for your site, then quote the work.