Answers every call
Picks up inbound calls, understands why each person is calling, routes priority conversations and captures clear messages when your team is unavailable.
AI Industry Solutions
JobGen.AIAI industry solutions for your business
Start with the phone. It never stops there.
ONETEC brings the business phone and communications expertise. JobGen.AI brings a workforce of AI professionals — starting with Jenny, the AI receptionist who answers your calls, qualifies the enquiry and books the appointment while you get on with the job.
Behind her sits the rest of the team: recruitment, sales follow-up, candidate support and the website and workflow work that connects them. You do not have to take all of it. Most businesses start with reception.
The AI receptionist
More than answering the phone
Start with one high-value call flow, then connect more actions as the agent proves useful to your team and customers.
Qualifies the enquiry
Asks the right questions, collects contact and project details, identifies sales-ready opportunities and sends them to the right person.
Books and confirms
Books, reschedules and confirms appointments, then runs reminder calls or follow-up workflows using your approved business rules.
Follows up outbound
Chases new enquiries, reactivates older leads, confirms attendance and runs structured outreach without adding repetitive work to the team.
Triages service calls
Answers common questions, gathers fault or service details, provides approved status information and creates a clean handover for support staff.
Writes it all up
Summarises conversations, updates customer records, creates tasks and preserves the context your team needs for the next action.
How it works
From conversation to completed task
Every agent is designed around a defined outcome, with a clear point at which your team takes over.
01
Understand the conversation
The agent identifies the caller, their intent and the information required to move the conversation forward.
02
Complete the next action
It can qualify, book, route, record or trigger an approved workflow while the customer is still engaged.
03
Handover with context
When a person is needed, your team receives the conversation summary, captured details and a clear next step.
The wider workforce
Reception is where most businesses start
The same platform staffs the roles either side of the phone call, so the work a conversation creates does not land back on your desk.
AI Receptionist
Jenny
Answers, qualifies, books and routes your inbound calls, then hands anything complex to a person with the conversation already captured.
View Jenny, AI Receptionist, on JobGen.AIStart hereAI Recruiter
Jess
Screens applicants, runs first-round phone screens, shortlists against your criteria and keeps candidates moving instead of waiting on a callback.
View Jess, AI Recruiter, on JobGen.AIOutbound & follow-up
AI Sales
Works your lead list — first-contact calls, quote follow-ups and reactivation of enquiries that went quiet — and books the ones worth a human conversation.
AI Career Coach
Emma
Candidate-side support for recruiters and employers: job search guidance, application help and resume feedback, offered under your brand.
View Emma, AI Career Coach, on JobGen.AIDesign and build
Web & digital
Website design, build and content work, delivered so the site your AI agents answer for is the same standard as the agents themselves.
CRM & integrations
Workflow automation
The connective work behind all of it — CRM updates, calendar sync, task creation and the handovers that keep a conversation from stalling.
Built around your business
A defined role, not a generic bot
The useful part is not simply making an AI voice sound natural. It is giving the agent the right knowledge, permissions, boundaries and escalation rules for a specific job.
ONETEC and JobGen.AI scope the call flow, the connected systems and the human handover together, so the experience fits your operation instead of forcing your operation to fit the tool.
- Your approved scripts, knowledge and answers
- Business hours, overflow and call-routing rules
- Qualification questions and booking requirements
- CRM, calendar and workflow integrations
- Human handover and escalation paths
- Reporting, review and ongoing improvement
Which conversations should an AI agent handle?
Tell us where calls are being missed, delayed or repeated. We'll help identify a practical first workflow.